Socio-political intelligence for decision-makers

We map digital communities, extract and track narratives at scale, conduct targeted OSINT, and build AI-augmented data pipelines.

We've tracked paid influencer operations across three elections, found the going rate for narrative control in South Africa's influence-for-hire market, and mapped co-ordinated inauthentic behaviour from Cape Town to Jakarta. The same methods apply whether the client is a political campaign or a global brand.

One methodology, three distinct domains: Intelligence, Insights, Defence.

Our Divisions

murmurInsights

Strategic Intelligence for Brand Decision-Makers

Navigate competitive landscapes, understand consumer segments, and build authentic brand positioning through data-driven insights into market dynamics and audience behavior.

  • Consumer Segmentation
  • Brand Narrative Intelligence
  • Real-time Brand Monitoring
  • Market Intelligence
Intelligence

Socio-Political Intelligence for Decision-Makers

Understand political landscapes, social movements, and information environments to inform strategic decisions in complex socio-political contexts.

  • Political Segmentation
  • Narrative Intelligence
  • Election & Campaign Monitoring
  • Political OSINT
Defence

Hybrid Warfare Intelligence & Countermeasures

Detect, analyse, and counter hybrid warfare tactics including disinformation campaigns, influence operations, and information warfare targeting democratic institutions.

  • Threat Actor Mapping
  • Information Warfare Analysis
  • Hybrid Threat Monitoring
  • Counter-Intelligence OSINT

Services

Digital Segmentation

Segment digital audiences using social network mapping to identify communities, bridges, and influence pathways.

  • Community detection and labelling
  • Cross-platform constituency maps
  • Influence path and bridge-node analysis
  • Segment profiles and activation routes

Narrative Mapping

Understand what is said online via a multi-tier narrative extraction pipeline combining NLP, clustering, and expert review.

  • Narrative taxonomy and themes
  • Entity and claim linking
  • Source lineage and provenance
  • Evidence notebooks for auditability

Narrative Tracking

Track priority narratives across platforms using AI-assisted classification and large-scale monitoring.

  • Real-time alerts and thresholds
  • Volume, velocity, and valence trends
  • Platform and geography breakdowns
  • Actor and amplification detection

OSINT Services

Targeted open-source intelligence collection, validation, and synthesis to support investigations and decision-making.

  • Source discovery and monitoring
  • Geo/chrono-location and media forensics
  • Cross-source verification
  • Threat surface scans

Document-to-AI Pipelines

Transform unstructured domain data into bespoke AI engines using modern agentic and RAG architectures for targeted intelligence applications.

  • Investigation desks bringing full power of LLMs to investigative reporting
  • Smart knowledge management for sales teams
  • AI-powered internal documentation systems
  • Domain-focused AI models with structured extraction
  • Multi-output deployment: dashboards, chatbots, search augmentation

Outcomes

Market Intelligence

Combine segmentation and narrative analysis to identify opportunities, risks, and positioning.

  • Segment–narrative matrices
  • White-space and risk analysis
  • Opportunity briefs and decision-ready dashboards

Influence Market Recalibration

Quantify authenticity and re-weight influence metrics to select partners and channels that matter.

  • Authenticity and integration scoring
  • Influence re-weighting model
  • Partner/channel recommendations
  • Impact simulation

Positioning & Messaging Bedrock

Evidence base for clear positioning, message frames, and competitor intelligence.

  • Message frames by segment
  • Creative guardrails and do-not-amplify lists
  • Competitor narrative maps and battlecards

Counter–Influence Operations

Detect and document inauthentic operations that erode information integrity.

  • TTPs and pattern signatures
  • Actor network maps and timelines
  • Dossier-ready exports and briefing packs

Explore Murmur Intelligence

Tell us what you're trying to understand. We'll tell you what we can see.

Collaborating with media, think tanks, and organisations worldwide